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How 66dd Handles Your Personal Information

This privacy policy tells you exactly what data 66dd collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use the lobby — and how we keep that data secure.

Account data protectedJazzCash & Easypaisa payment data coveredRaast transfer records securedNo data sold to third partiesAccessible on mobile
66dd How 66dd Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Keeping your account data secure is not a checkbox — it is part of how the platform runs. Your login is protected by one-time password verification sent to your registered mobile number, so only you can access your account even if someone else has your password. Payment data from JazzCash, Easypaisa and Raast transactions is transmitted over encrypted connections and is never stored in plain text on our servers.

OTP Account Security

Every login is confirmed via a one-time password to your registered mobile number. This stops unauthorised access even if your password is ever compromised by a third party.

Encrypted Payment Data

Deposit and withdrawal details — whether via Raast, Easypaisa or JazzCash — travel over SSL-encrypted connections. We never store your wallet PIN or bank authentication credentials.

Data Retention Policy

Your account data is kept while your account is active. After closure, we retain records only as long as applicable regional rules require, then securely delete them.

Access Request Process

You can request a full copy of your stored data or ask for corrections through live chat or support email. We verify your identity first, then respond within a reasonable timeframe.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, you can reach the 66dd support team through any of the channels below. For account-related privacy requests, have your registered email or mobile number ready so we can verify your identity before actioning the request.

Team online

Email Support

Send your data request or privacy concern to our support email. Include your registered account details so we can verify and action your request without delay.

Live Chat

Open the live chat window inside your 66dd account. Our team can log a formal privacy request or escalate a data concern directly from the chat thread.

Account Help Centre

The help centre inside your account settings covers data access, correction requests and account closure steps. It is accessible from any mobile browser or the desktop lobby.

Common Questions About Your Data at 66dd

These are the questions we actually receive about data, account privacy and your rights as a 66dd account holder. If something specific is not covered here, live chat or support email is the fastest route to a direct answer.

We collect your name, email address, mobile number and the verification details needed to activate your account. We do not collect more than what account setup and payment matching require.

No. Your mobile wallet PIN and bank credentials are handled entirely by JazzCash, Easypaisa or Raast. We only receive and store the transaction reference to match the deposit to your account balance.

Submit a data access request via live chat or support email with your registered account details. We will verify your identity and share the information we hold on your account.

You can request account closure and data deletion through the help centre in your account settings. We retain records only as long as applicable regional rules require, then delete them securely.

We share data only with payment processors and identity verification partners strictly needed to run your account. Those partners are bound by confidentiality obligations. We do not sell your data to marketing companies.

Cookies keep your session active while you browse the lobby and track basic device data to secure your account. You can adjust cookie settings in your browser at any time without losing your account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.